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| Issue | Likely Cause | Best Solution | | :--- | :--- | :--- | | | Caps Lock is on, or you have multiple accounts (e.g., one for personal, one for corporate). | Use the "Forgot Password" link. Do not guess 10 times (you will lock the account for 30 minutes). | | "Session Timed Out" | The IRJ portal has a 15-minute idle timeout. | This is a security feature. Refresh the page and log in again. Draft longer messages in Notepad before pasting them into the support form. | | Card not recharging | Your MOBIB card reader (phone) is disconnected. | Ensure NFC is ON. If using a computer, you need a specific USB card reader. The "best" method is using the metro ticket machines (green validator) to sync the purchase. |

If you see a "Connection not secure" warning while trying to reach the portal, . https portail stib mivb be irj portal best

https portail stib mivb be irj portal best | Issue | Likely Cause | Best Solution

Here are three ways you can draft a post about this portal, depending on who you are talking to: Option 1: For Business Owners/HR (Professional Tone) | | "Session Timed Out" | The IRJ

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