| Method | When to Use | |--------|--------------| | | Log in → Customer Service → Upload Documents (for existing customers) | | DBS Omni App | Mobile app → Menu → Upload Document (requires login) | | DBS Branches | Physical submission (bring original documents for verification) | | Fax | +852 2290 8333 (not recommended due to security risks) |
Another frequent question: “What if I don’t have a smartphone?” The link can be opened on a desktop computer, and you can upload scanned PDFs or JPEGs from your hard drive. The portal is fully functional on both mobile and desktop browsers. go dbs com hkcardupload