To perform a hard reset on your , use the following methods depending on whether you can access the menu or need to use the physical buttons. Method 1: Using the TV Menu (Full Reinstallation)
This is the recommended "hard reset" method to completely reinstall the TV software. Turn on the TV using your remote control (gear icon) or button on the remote Navigate to All settings General settings Scroll down to Reinstall TV If prompted, enter your (the default is often to confirm and start the process . The TV will restart and begin the initial setup screen Option 2: Hard Reset Without a Remote