If your license has expired and the service won't launch, use these steps to apply a new XML file: PitStop ManageEngine the ManageEngine ServiceDesk Plus service. Command Prompt as an Administrator and navigate to the [ServiceDeskHome]\bin directory. Run the command
The file also encodes your specific licensing model, such as Subscription (based on time) or Perpetual (non-expiring), and the number of allowed technicians or nodes. Managing Software Licenses Within the App manageengine servicedesk plus license xml
: Stop the "ManageEngine ServiceDesk Plus" service from your Windows Services console ( services.msc Open Admin CMD : Open a Command Prompt as an Administrator Navigate to Bin : Change the directory to the application's folder (e.g., cd C:\ManageEngine\ServiceDesk\bin Execute Run Script Browse for License If your license has expired and the service
: Ensure the ServiceDesk Plus Service is stopped. Open Command Prompt : Run as Administrator. Managing Software Licenses Within the App : Stop
Use this if your trial is ending or you are upgrading your current version. ManageEngine as an administrator to the ServiceDesk Plus Web Client to the top right corner and click the link (sometimes found under the drop-down menu). to find your license.xml Click Upgrade to confirm the change. PitStop ManageEngine 2. Recovery Method (Command Line)