| Issue | Solution | |-------|----------| | | Click “Forgot password?” → Enter email → Follow reset link. | | Browser saved old credentials | Clear browser cache/cookies or use Incognito/Private mode. | | “Account not activated” | New users must click the link in the invitation email first. | | White screen after login | Update browser, disable ad-blockers temporarily, or try a different browser. | | Login redirects to old property | Contact admin to ensure your user account is assigned to the correct hotel. |
A: Your mobile app uses biometrics (fingerprint/face ID), bypassing password issues. On the new PC , use the "Forgot password" flow to reset your credentials. hotelkit login pc new
A new user account blinked on the screen—“FrontDesk_New.” Mara paused. New staff meant training, patience, explaining the little rituals that hotelkit made simple: how to tag urgent tasks, how to leave a note that didn’t sound like a command, how to turn a minor inconvenience into a moment guests would remember. She drafted a welcome message and a quick cheat-sheet, then copied the default password into the form and clicked “reset on first login.” | Issue | Solution | |-------|----------| | |