• all drivers are bundled within the software installs
• in some cases you may be required to update your interface's firmware after updating the software. This can be done with the Hardware Manager application included with the software install
Verify that your phone's operating system (iOS or Android) is up to date.
If you are still using the old battery-powered fob, switch to the Digital Secure Key in the HSBC app immediately. It is more secure (thanks to transaction signing), more convenient (no extra device), and environmentally friendly (no e-waste from dead batteries).
Open the HSBC Mobile Banking app and enter your online banking username.
Verify that your phone's operating system (iOS or Android) is up to date.
If you are still using the old battery-powered fob, switch to the Digital Secure Key in the HSBC app immediately. It is more secure (thanks to transaction signing), more convenient (no extra device), and environmentally friendly (no e-waste from dead batteries).
Open the HSBC Mobile Banking app and enter your online banking username.
