Platforms
Connectivity
No. The firmware only updates the USB sound card (dongle). The headset’s drivers and analog components remain unchanged.
: If static persists after the update, test the headset by plugging the 3.5mm jack directly into your PC's audio port to determine if the issue is the headset itself or the USB sound card. Wired vs. Wireless : This specific updater is for the wired version only. Wireless models must be updated via the HyperX NGENUITY software Are you experiencing a specific audio error , or are you just looking to ensure your PS4/PS5 compatibility is active? hyperx cloud ii firmware updater rev 0010 .exe file
Open Device Manager , find your headset under "Sound, video and game controllers," right-click it to Uninstall , then unplug and replug the device to force Windows to reload the driver. : If static persists after the update, test
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